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How do you stand out in a highly competitive B2B market where your potential customers make rational, data-driven decisions? The answer lies in formulating a sharp and differentiated brand value proposition.
For tech companies with multi-million dollar B2B sales, it's not enough to just be good at what you do. You need to be able to articulate your value in a way that is tangible, relevant and compelling to your target audience - often decision makers who have been in technical roles for over 20 years and are now in charge of strategic decisions and big budgets.
In this article, we guide you step-by-step through how to develop a brand value proposition that hits your target audience with precision and inspires interest and trust.
In a complex B2B context, filled with data and high expectations, it's often difficult to differentiate yourself. That's where a strong brand value proposition comes in. It's the short story of why your solution is the right one - and it needs to stand alone, even in front of technical managers and decision makers.
A good value proposition does three things:
In other words: It tells why your existing and future customers should choose you - not just because of your product, but because of the value you bring to everyday life.
If you want to gain the trust of technical leaders, your value proposition must be rooted in their reality. Start by digging deep into what motivates them and what challenges they face:
If you struggle to answer these questions confidently and accurately, it's a good idea to talk to existing customers or use data from customer analytics.
Create a persona for your customer. Give him a name - e.g. "Jens, CTO in a medium-sized automation company". Describe his challenges, needs and KPIs. This makes it much easier to write a proposition that works convincingly in practice.
A strong value proposition rests on a clear promise.
If you ask your sales, support and marketing teams - are they giving the same answer to what you promise your customers? If not, it's time to get your message straight.
Start by answering the following questions:
The more precise you are, the more convincing it is to the recipient. Technical customers don't respond to fluff - they want facts and measurable benefits.
Many tech companies fall into the trap of saying the same things as their competitors - like "we're innovative", "we're experts" or "we have great customer service".
But it's not differentiating. They are basic expectations.
Instead, you need to ask:
Differentiation in a B2B context is often about the following:
The more concrete and technically relevant your benefits are, the stronger you appear in the eyes of your customers.
Once you understand your target audience, clarify your promise and identify your points of differentiation, you need to formulate your value promise in one sentence.
A good value proposition sentence answers three questions:
Example (imagine a software company working with production management in industry):
We help mid-sized manufacturing companies reduce downtime and improve flow with data-driven scheduling software that deploys in less than 30 days and integrates directly with existing ERP solutions.
Notice how it addresses audience, benefit and differentiation.
Your brand value proposition is not static - it needs to be validated and adjusted. Listen to how potential and existing customers react:
Use A/B tests in your marketing channels, analyze click-through rates and response, and don't be afraid to go back and adjust the wording.
A modern, data-driven business is constantly evolving - and so should your value proposition.
Have you thought about how your customers' needs will change in the next 2, 5 or 10 years? How their technology development affects what they expect from a supplier?
A strong value proposition not only communicates what you can do today, but also gives customers confidence that you will be relevant tomorrow.
Use your brand value proposition as a strategic foundation for your entire marketing, sales and customer journey - and don't be surprised when the impact shows on the bottom line.
Want us to help you find and articulate your unique value proposition? Then get in touch - we work with data-driven strategy, communication and digital marketing for technical B2B companies that want to accelerate their development.
Do you have a project you would like to discuss with us or would you like to hear how we can help you achieve better results?
Contact us to learn more about the possibilities.
Visit us here:
Herstedvang 8, 2620 Albertslund
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